MLR Networks is delighted to announce signing one of their largest network managed services and support contracts with Corinthia Hotel, London, based on a three-year deal.
As part of the new Premium contract, MLR Networks will be supporting the Cisco LAN Infrastructure and working with The Hoist Group, to support the wireless and IPTV network. The contract includes 24x7x365 monitoring of all of the 90+ Cisco switches within the LAN infrastructure and combined with 24x7x2 hour hardware cover for the critical network devices this provides comprehensive support cover for this distinguished London hotel.
“Corinthia Hotel London is a great addition to our managed service and support base. From our secure Network Operations Centre in Runcorn, Cheshire we support more than 300 customer sites across the UK,” Ian Morris, MD at MLR Networks.
The Premium contract includes Foresight, a unique 24/7/365 always-on monitoring platform which performs minute-by-minute checks of business-critical devices. In the event of an issue, the platform automatically alerts MLR Networks’ Cisco specialist support engineers so they can start to resolve the issue, usually before the customer is even aware. For a prestigious hotel such as The Corinthia, London, network outages and downtime can have a negative impact on guest experience. So, with Managed Services and Support from MLR Networks, the hotel can continue to offer the superior experience guests have come to expect.
About The Corinthia Hotel London
Perfectly located only steps from Trafalgar Square, Westminster, the River Thames and Covent Garden, Corinthia Hotel London combines grandeur and heritage with exquisite, intelligent design. Featuring 225 rooms, 51 suites, seven penthouses, two world-class restaurants and a truly unrivalled spa, the hotel is a destination in itself.
About the Hoist Group
The Hoist Group is the complete hospitality partner for hotels, health care institutions and public operations. With more than 20 years of proven hospitality experience, Hoist Group is the market leader in innovative High-Speed Internet Access, Conference services, TV & Content solutions, PMS and back-office software as well as other guest-facing amenities.